Q: What if I want to cancel or modify my LugLive order?
A: We do not offer cancellations or modifications for LugLive orders. Orders are pushed to our warehouse's system shortly after they are placed to ensure that these items are committed to you & shipped to you as seamlessly as possible!
Q: Why did my LugLive order/item get cancelled?
A: If you are checking out through our LugLive platform -http://lug.life/LugLiveAccount - there may be a system delay that can result in an item becoming sold out before you complete your transaction. That’s why you should check out often! Even if your account shows that you purchased the item, the item may need to be cancelled and you will be refunded the purchase.